They also supervise and train bartenders, monitor cleanliness and safety, and ensure bar profits through monitoring pour costs. Q: What kind of experience do I need to become a Head Bartender?Ī: You usually need at least several years of bartending experience, with a demonstrated familiarity with popular cocktail techniques, ingredients, and trends. You should also have experience managing other bartenders or leading a team. Q: What are some common challenges faced by Head Bartenders?Ī: Common challenges include managing customer complaints, coping with high-volume service during peak hours, and dealing with difficult or intoxicated customers. Head Bartenders may also have to manage staff disputes, navigate regulatory requirements related to alcohol service, and maintain hygiene and safety standards.ROYAL CARIBBEAN CRUISES Ltd. This position supervises Bartenders, Bar Servers and Bar Utilities under direction of the Bar Manager. Ensures company standards are followed as per the Beverage Operations Manual.Įmployees may be required to perform any other job-related duties assigned by their supervisor or management. Stays “above the line” and accepts ownership for achieving results in all areas of accountability including SGI, ratings, revenue, expenses, USPH, Workplace Safety and Crew Satisfaction.Ĭonsistently lives by the F&B Operations Guiding Leadership Principles.Ensures the effective planning, marketing and selling of all revenue opportunities.Develops and implements new ideas for revenue and operational efficiencies.Develops and executes tactical plans to achieve financial targets.Understands the numbers behind the business.Effectively resolves guest complaints and makes every effort to ensure that guest leave the bar lounge satisfied.Upholds STAR, Safety, Environmental and other company policies and standards.Guest facing communication is professional, on brand and visually appealing.Adequate products, including food, beverage and supplies, are on hand at all times.All equipment is properly repaired and maintained.All areas are clean, USPH compliant and visually appealing at all times.Effectively plans own area activities, including schedules, side jobs and Celebrity Life events.Is present in operational areas during key periods – 95% of time is on floor.Ensures all operating standards and procedures are executed consistently.All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.Fosters team unity and inspires commitment to Celebrity Cruises.
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